EcoSwift Carpet Care - Refund & Satisfaction Guarantee Policy
At EcoSwift Carpet Care, we take pride in delivering top-quality cleaning services with exceptional results. Your satisfaction is our priority!
Satisfaction Guarantee & Re-Cleaning Policy
- If you are not fully satisfied with our cleaning service, we offer a 14-day re-cleaning guarantee at no additional cost.
- The request for a re-clean must be made within 14 days of the original service date.
Refund Policy
- Due to the nature of our services, we do not offer refunds once a cleaning has been completed.
- Instead, we will re-clean the affected area(s) as part of our 14-day Satisfaction Guarantee.
Limitations on Re-Cleaning & Refunds
- If a customer declines the cleaning process or solutions recommended by our technicians on the appointment day, the Satisfaction Guarantee is void, and no re-cleaning or refund will be issued.
- Some stains, odors, and pre-existing damage may not be fully removable. While we do our best, we cannot guarantee the complete removal of permanent stains or odors.
Cancellations & Rescheduling
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No cancellation or rescheduling fees. We understand that life happens, and we do not charge for rescheduling or cancellations.
Thank you for choosing EcoSwift Carpet Care! We are committed to keeping your home or business fresh, clean, and healthy.
Questions? Please contact us at support@ecoswiftcarpetcare.com.
